Mailstar

Your Full-Service Mail House

Direct Mail That Gets Results

Whether you’re acquiring customers, raising donations, communicating with patients or reaching voters, Mailstar brings strategy, technology, production, and postal expertise to deliver campaigns that perform.
From hospitals and universities to nonprofits retailers, financial institutions, and political campaigns, we manage direct mail programs tailored to each organization’s unique needs.
Mailstar postcard front — Let your voice be heard
Mailstar postcard back — return address and Forever stamp

35+

Years in Business

G7

5-Star Google Reviews

Millions

Pieces Printed Annualy

What we Do

Every service your campaign needs — under one roof.

From list acquisition through final USPS delivery, we handle every detail. No middlemen. No surprises.

Service 01
Direct Mail icon

Direct Mail Campaigns

Plan, produce, and deliver direct mail campaigns that reach the right audience, arrive on time, and generate measurable results.

Service 02
Direct Mail icon

High Quality Digital Printing

High-quality digital printing for personalized campaigns, fast turnarounds, and projects of any size—from a few hundred pieces to nationwide, and even international mailings.

Service 03
Direct Mail icon

Create & Design

Creative that captures attention, strengthens your lead and inspires action from concept to print-ready product.

Service 04
Direct Mail icon

Personalization & Data

Turn customer data into personalized communications that increase response and improve campaign performance.

We Deliver Results Across Industries

From hospitals and universities to nonprofits retailers, financial institutions, and political campaigns, we manage direct mail programs tailored to each organization’s unique needs.
Why Organizations Choose Mailstar

We're more than a mail house.

Our goal is to amaze you — with every campaign, every delivery, every interaction. We’ve been serving businesses for over three decades because we take that seriously.

35+

Years in Business

100%

In-House Production

G7

Master Certified

Team icon

Integrated Team

Design. Production. Data. Mailing. One Partner.

Direct Mail icon

Postal Expertise

Certified USPS professionals who optimize every campaign.

Trust icon

Reliability

We take ownership of every detail, so your project is always accurate and on time.

Expertise icon

Savings

We find savings and opportunities your campaign would otherwise miss—because we’ve seen everything.

The Process

Three steps. Total simplicity.

You bring the vision. We handle everything from there.

Step One

Design

Creative that gets notice.

Step Two

Print

Precision Production

Step Three

Deliver

Optimized USPS delivery

Variable Data Printing

Personalize Every Element

One Campaign. 10,000 Unique Pieces.

Variable data printing personalizes every element — names, images, offers, QR codes — at full print speed, for only a minimal cost premium over standard printing.

80%

of consumers are more likely to purchase from brands that offer personalized experiences

Source: Epsilon, 2018

Client stories

Don't take our word for it

★★★★★

"We have used Mailstar for several years and several events. They always provide the best service and quality, which keeps us coming back again and again. They are attentive and truly care about their customers. We will always use Mailstar for our mailing needs."

N
Nan D.
★★★★★

"We have been doing business with Mailstar for over 30 years! Thank you so much to Mailstar for equipping us in our marketing, advertising and mailings. Very professional, efficient and easy."

S
Sue H.
★★★★★

"Mailstar is the best! Their design, printing, and mailhouse services are top drawer. They have helped us increase returns on our annual appeals and made sure every unit mailed is received. They also do excellent creative work for our event advertising."

S
Sueann T.
★★★★★

"What a great experience working with everyone at Mailstar! We were pleasantly surprised on how easy the design process was in particular. As a small business we always look to partner with organizations that offer great service at a reasonable rate. Mailstar certainly delivered just that. We would highly recommend them and plan to continue working with them moving forward."

J
Justin C.
Posted on Google Google
Karen White profile picture
Karen White
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at Mailstar is outstanding. They are helpful to novices because they are great listeners! Every step of the printing, mailing, and billing process was easy. You won't be disappointed working with Mailstar.
Posted on Google Google
betsy musshafen profile picture
betsy musshafen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional communication regarding my order with fast responses on any questions, and fast turnaround times on proofs. Everyone was outstanding and all of my job was handled very professionally.
Posted on Google Google
Jay Shaw profile picture
Jay Shaw
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Easy, fast, and top-quality! 🎩 🪄
Posted on Google Google
Ray King profile picture
Ray King
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
An easy company to work with! Creative and very responsive.
Posted on Google Google
Meghan Callan profile picture
Meghan Callan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at Mailstar is very helpful in statically maximizing my budget for print appeals. Very helpful!
Posted on Google Google
Capstone IT profile picture
Capstone IT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have always printed our physical newsletter through Mailstar and they turn it around and have it delivered so quickly and my prints are always perfect!
Posted on Google Google
Ronald Sabernick profile picture
Ronald Sabernick
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mailstar made it so easy! They are very professional, and quick to respond. I called them because I had a time sensitive advertisment for my fire department and they rose to the occasion! I barely had to do anything. Thank you Mailstar for your help!
Posted on Google Google
Anika Skarzynski profile picture
Anika Skarzynski
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've worked with Mailstar for a couple nonprofits over the years and I'm consistently impressed by their attention to detail, efficient production schedule and quality of work. The team is easy to work-all of their staff is friendly, helpful and excels at customer service. Mailstar is a partner in our nonprofit work!
Posted on Google Google
Charlotte Melenric profile picture
Charlotte Melenric
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve worked with Mailstar on many projects for years and always impressed with their service and products. Highly recommend them, especially for designing new material!
Posted on Google Google
Michele Quinn profile picture
Michele Quinn
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have worked with Mailstar for well over 10 years and have never been disappointed in the quality and attention to details. Their service is prompt, dependable and they truly want to satisfy you the customer. Cathy is so friendly and give us such great advice, she takes time to explain better way to achieve a goal, yet keep our budget in mind. Being a nonprofit these things all mean a great deal to us. Thank you to all the team at Mailstar and especially Katarina who recently did a phenomenal job for us.
Let's Get Started

Your Next Campaign Starts Here

Let's talk about what you're trying to accomplish. We'll help you get there — on time, on brand, and on budget.

Healthcare Print & Mail

Healthcare Mail, Handled With Precision.

Mailstar prints and mails patient statements, billing notices, appointment reminders, and provider communications for healthcare organizations — with the accuracy, data care, and delivery reliability that patient mail demands. Rochester-built. Serving healthcare organizations nationwide.

Open letter on Heartland Clinic letterhead with teal logo, accompanied by a white business envelope with branding nearby.

Patient Communications

Direct-to-patient mail where accuracy and tone both matter — this is the mail your patients read most closely, because it’s about their care and their bill.

  • Patient statements and billing inserts, personalized per account
  • Explanation of benefits (EOB) and balance notices
  • Appointment reminders and recall notices
  • Patient education materials and care instructions
  • Provider transition letters (e.g., a physician relocating or retiring, with next-step options for the patient)
Heartland Clinic brochure set announcing NOW OPEN, featuring a doctor image and teal logo on light background.

Operational Mailings

The mail that keeps a practice, clinic, or health system running and known in its community — announcements, marketing, and administrative notices.

  • “Now open” and new-location announcement mailers
  • Provider and service-line marketing campaigns
  • New patient acquisition postcards and welcome mailers
  • Policy, insurance, and administrative notices to patient panels
  • Staff, board, and internal communications printing
Heartland Clinic brochure set announcing NOW OPEN, featuring a doctor image and teal logo on light background.

Patient Fundraising

For hospital foundations and health systems that fundraise from grateful patients, donors, and the community — appeal mail that reads like a mission, not a bill.
  • Grateful patient and annual appeal letters
  • Capital campaign mailings for facility or equipment fundraising
  • Donor acknowledgment and stewardship mailings
  • Gala, event, and foundation newsletter printing
  • Variable-data personalization by gift history and donor segment
Financial Services Print & Mail

Accurate, Secure Mail for Institutions That Can't Afford a Mistake.

Mailstar prints and mails acquisition campaigns, regulatory notices, and personalized marketing for banks, credit unions, financial advisors, and insurance providers — with the accuracy and data care financial communications require. Rochester-based, serving financial institutions nationwide.

Candlestick stock chart on dark background showing upward price movement with green and red bars

Personalized Marketing Materials

Statement inserts, cross-sell offers, and marketing pieces personalized to the account holder, built to feel relevant rather than like a mass mailing.
  • Statement inserts and cross-sell offers by account type
  • Rate and product offer mailers personalized by balance tier
  • New product and service announcement mailers
  • Loyalty and relationship-tier communications
  • Variable-data personalization by product interest or life stage
Candlestick stock chart on dark background showing upward price movement with green and red bars

Customer Acquisition Campaigns

Targeted mail built to win new account holders, cardholders, and policyholders, personalized by audience segment to lift response over a generic offer.
  • New account, card, and loan offer mailers
  • Insurance policy acquisition and quote-request mailers
  • Prospect list targeting by credit tier, geography, or life event
  • A/B tested offer and creative variants
  • Response tracking by offer code or unique landing page
Candlestick stock chart on dark background showing upward price movement with green and red bars

Compliance and Regulatory Communications

Get-out-the-vote mail timed to land in the final days before an election, when turnaround speed decides whether a piece arrives in time to matter.
  • Polling location and voting deadline reminder mailers
  • Turnout mail targeted to likely and persuadable voters
  • Absentee and early-voting reminder postcards
  • Rapid-turn production for election-week drop dates
  • Precinct-level variable data for hyper-local turnout messaging
Political & Advocacy Mail

Mail That Moves as Fast as Your Campaign.

Mailstar prints and mails voter outreach, fundraising, and GOTV mail for campaigns, committees, and advocacy organizations — with the rapid turnaround a campaign calendar demands and the confidentiality a campaign requires. Rochester-based, serving campaigns nationwide.

A hand holding a red-white-blue "I Voted" sticker with a desert town graphic at the top and stars at the bottom.

Voter Outreach Mailings

Persuasion and issue mail that reaches specific voter segments, districts, or precincts — the mail that makes the case before the final push.

  • Persuasion mail targeted by district, precinct, or voter segment
  • Issue and advocacy mail for ballot measures and policy campaigns
  • Introduction and biography mailers for candidates entering a race
  • Geographic and voter-list targeting built from your voter file
  • Variable-data messaging by demographic or geographic segment
A hand holding a red-white-blue "I Voted" sticker with a desert town graphic at the top and stars at the bottom.

Fundraising Campaigns

Direct mail fundraising appeals for candidates, committees, and PACs, built to convert a supporter into a donor and a donor into a repeat donor.

  • Candidate and committee fundraising appeal letters
  • PAC and advocacy organization donor appeals
  • Personalized asks by donor history and giving level
  • Time-sensitive matching-gift and deadline appeals
  • Reply devices and response tracking built into every piece
A hand holding a red-white-blue "I Voted" sticker with a desert town graphic at the top and stars at the bottom.

GOTV Communications

Get-out-the-vote mail timed to land in the final days before an election, when turnaround speed decides whether a piece arrives in time to matter.
  • Polling location and voting deadline reminder mailers
  • Turnout mail targeted to likely and persuadable voters
  • Absentee and early-voting reminder postcards
  • Rapid-turn production for election-week drop dates
  • Precinct-level variable data for hyper-local turnout messaging
Retail, Real Estate & Local Business Mail

Mail That Drives Foot Traffic, Leads, and Listings.

Mailstar prints and mails farming postcards, listing announcements, promotional campaigns, and loyalty mailers for real estate professionals, retailers, and local businesses — targeted, personalized, and priced to make the math work. Rochester-based, serving businesses nationwide.

Red sale sign with white 'SALE' text in focus against a blurred store backdrop.

Promotional Campaigns

Seasonal and grand-opening mail built to get customers through the door, timed to the moments that matter most for your business.

  • Seasonal and holiday promotional mailers
  • Grand opening and new location announcement mailers
  • New product or service launch campaigns
  • Customer acquisition mail for new trade areas
  • Multi-location and franchise campaign rollout support
Red sale sign with white 'SALE' text in focus against a blurred store backdrop.

Customer Acquisition Campaigns

Offer-driven mail that gives customers a reason to act now, built to be redeemed, not just read.
  • Percent-off and dollar-off coupon mailers
  • Buy-one-get-one and bundled offer postcards
  • Loyalty and repeat-customer offer mailers
  • Limited-time and seasonal discount campaigns
  • Trackable offer codes and redemption reporting
Red sale sign with white 'SALE' text in focus against a blurred store backdrop.

Branded Print Collateral

The printed materials that carry your brand in-store and beyond, consistent across every location, however many you have.

  • In-store signage and point-of-sale displays
  • Take-one cards, menus, and product sheets
  • Branded packaging inserts and thank-you cards
  • Multi-location brand consistency kits
  • Event and trade show print collateral
Education Print & Mail

Mail That Moves Students Through Every Stage.

Mailstar prints and mails admissions packets, enrollment notices, student billing, and alumni communications for schools, colleges, and educational programs — personalized and on schedule with the academic calendar. Rochester-based, serving institutions nationwide.

Graduates tossing black mortarboard caps into the air against a clear blue sky, celebrating graduation.

Admissions & Enrollment

Mail and print that builds visibility for open houses, admissions events, and campus programs — the pieces that get a prospective student or family to take the next step.
  • Open house and campus visit day promotion mailers
  • Admissions event and info session invitations
  • Program and department launch announcements
  • Seasonal enrollment pushes for fall, spring, and summer terms
  • Prospect outreach personalized by program interest or region
Graduates tossing black mortarboard caps into the air against a clear blue sky, celebrating graduation.

Student Communications

Financial aid, scholarship, and incentive offers that move a prospective family from interested to enrolled — the closest thing education has to a retail “offer.”
  • Scholarship and financial aid offer letters
  • Application fee waiver and early-decision incentive mailers
  • Travel-incentive offers for out-of-area campus visits
  • Continuing education and certificate program promotional offers
  • Alumni and community program registration discounts
Graduates tossing black mortarboard caps into the air against a clear blue sky, celebrating graduation.

Alumni & Advancement

The printed materials that represent your institution in a prospective family’s hands, built to the same quality standard as any admissions letter.

  • Viewbooks and admissions brochures
  • Campus maps and orientation packets
  • Program-specific fact sheets and department brochures
  • Alumni magazines and newsletters
  • Event programs, banners, and signage for open houses and commencement
Nonprofit Print & Mail

Fundraising Mail That Respects Your Mission and Your Budget.

Mailstar prints and mails appeals, acknowledgments, membership renewals, and event invitations for nonprofit organizations — personalized at scale, priced to stretch every donor dollar. Rochester-rooted, serving nonprofits nationwide.

Letter from Root Gallery with abstract mural header and body text on left; two white envelopes with green logo on right.

Fundraising Campaigns

Annual appeals, year-end giving, and acquisition mail personalized to make every ask land, plus the acknowledgment letters and membership renewals that keep donors coming back.
  • Annual appeal and year-end giving campaigns
  • Donor acknowledgment and thank-you letters
  • Membership renewal series by lapse date and level
  • New donor acquisition mailings
  • Variable-data personalization by giving history and ask amount
Letter from Root Gallery with abstract mural header and body text on left; two white envelopes with green logo on right.

Event Invitations

Gala invitations, save-the-dates, and RSVP mailers designed to drive attendance and sponsorships for your organization’s signature events.
  • Gala and fundraising event invitations
  • Save-the-date mailers and RSVP reply cards
  • Sponsor and table-purchase outreach
  • Volunteer and donor appreciation event mailings
  • Post-event thank-you and photo recap mailers
Letter from Root Gallery with abstract mural header and body text on left; two white envelopes with green logo on right.

Annual Reports

Impact reports and newsletters that keep your mission visible between asks, printed to the same quality as your appeal mail.
  • Annual impact reports for donors and board members
  • Quarterly or seasonal newsletters
  • Program updates and outcome summaries
  • Financial transparency and stewardship reporting pieces
  • Grant-funder update mailings